Frequently asked questions about Terms and Conditions, Privacy Policy & Return Policies
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Terms and Conditions
Welcome to EquallyTy. By accessing or using our custom software services, you agree to comply with and be bound by the following terms and conditions. If you do not agree with any part of these terms, you should not use our services
You agree to the terms and conditions outlined in this Terms and Conditions Agreement ("Agreement") with respect to our custom software services (the "Service"). This Agreement constitutes the entire agreement between us and you. We may amend this Agreement at any time by posting the amended terms on our website. Your continued use of the Service signifies your acceptance of the changes.
Our Service provides custom software development tailored to your specific business needs. We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice. You agree that we are not liable for any modification, suspension, or discontinuance of the Service.
You agree to pay all fees and charges for the Service as specified at the time of purchase. All fees are non-refundable unless otherwise stated. We may change our fees and payment policies from time to time, and such changes are effective upon posting.
The Service and its original content, features, and functionality are the exclusive property of EquallyTy and are protected by intellectual property laws.
If you have any questions about these Terms, please contact us at reachus@equallyty.com.
Privacy Policy
EquallyTy ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.equallyty.com or use our custom software services.
We may collect personal information, such as your name, email address, phone number, and payment information when you register on our site, place an order, or interact with our services.
We use the information we collect to provide, maintain, and improve our services, process transactions, send periodic emails, and enhance user experience. We do not sell, trade, or rent your personal information to others.
We implement a variety of security measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
If you have any questions about this Privacy Policy, please contact us at reachus@equallyty.com.
Return and Refund Policy
At EquallyTy, we strive to provide the highest quality custom software services. If you are not entirely satisfied with your purchase, we are here to help.
You have 30 calendar days to request a refund from the date of your purchase. To be eligible for a refund, you must provide proof of purchase and a valid reason for the refund request.
Services that have been fully delivered and accepted by the client are not eligible for a refund after 15 calendar days from purchase date. Additionally, any services involving custom development that has already commenced are non-refundable.
To initiate a refund, please contact our customer support at reachus@equallyty.com with your order details. We will review your request and notify you of the status of your refund within a reasonable period.
If your refund is approved, we will initiate a refund to your original method of payment. The credit will be applied within a 7 working days, depending on your card issuer's policies.
If you have any questions about our Refund Policy, please contact us at reachus@equallyty.com.